Policy

Privacy Policy

Last updated: 1 January 2026

This policy explains how Sequence Golf Carts (Pty) Ltd collects, uses and protects your personal information, in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information We Collect

Contact details you provide at checkout or via our contact form: name, email address, phone number and delivery address.
Order history and payment method (we never store full card numbers; payments are processed by Payfast).
Anonymous browsing data such as pages visited and device type, used to improve our website.

2. How We Use Your Information

To process and deliver your orders.
To respond to enquiries and provide customer support.
To send order updates and, with your consent, marketing communications.
To comply with South African tax and consumer law obligations.

3. Sharing Your Information

We only share your information with the service providers necessary to fulfil your order: our delivery partners and payment processor (Payfast). We never sell your personal information.

4. Your Rights

Request access to the personal information we hold about you.
Request correction or deletion of your information.
Opt out of marketing communications at any time.
Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, email sales@sequencegolfcarts.co.za with the subject line "POPIA Request".

5. Information Officer

Our Information Officer is available at sales@sequencegolfcarts.co.za or +27 63 240 9674 for any privacy-related questions.